National Vehicle Protection Services TRUSTED Business REVIEW: National Vehicle Protection Services takes pride in the ongoing education of its employees to ensure the most up to date knowledge of the industry. With a combined 105 years of management experience within the industry, NVPS is confident that they can accommodate all of your needs in a professional and educated manner.
On July 7,204 I returned to the dealership because I neededa lower tyrod end, a lower ball joint and a wheel bearing. However even though these same repairs were covered under the previous warranty now nothing was covered.under the renewal policy. I called the company and was told I should have read the book because all that is covered is the drive train and lubrication parts of the engine. I have filed a fraud investigation with the bank to try and to recover the money I have paid them. I also forwarding their paperwork to an attorney. They are pushy, try to make your feel stupid and will not even shut up and allow you to speak.
This company is a ripoff and lies to you about your coverage stating it is a renewal to the one from the dealership. All lies.When I tried to have my car repaired on July 7, 2015 I was told nothing was covered even though with the policy that I had previously paid for the exact same repairs. The Customer Service Department is not even worth talking too because Leanna talks over you. I finally told her to shut up and listen to what I was saying. I am forwarding all my paperwork to my attorney and I hope he can sue them and envough people have filed complaints so he can do a class action suit.