Report: #1342496

Complaint Review: National Vehicle Protection Services TRUSTED Business | National Vehicle Protection Services Verified Safe™ …businesses consumers can trust. National Vehicle Protection Services Inc. was founded in June of 2007 specializes in vehicle protection plans and auto protection policies. NVPS is also proud to become a Certified Gold Member of the Vehicle Protection Association (VPA).

National Vehicle Protection Services Verified TRUSTED Business REVIEW: National Vehicle Protection Services dedicated to total customer satisfaction. National Vehicle Protection Services main objective to ensure every customer has a positive experience throughout the lifetime of their contract. Customers can expect a smooth and seamless interaction with any representative when doing business NVPS.
*UPDATE: National Vehicle Protection Services pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. National Vehicle Protection Services recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

Reported By:

nyecop — Pahrump Nevada USA
Submitted:

Sun, December 11, 2016
Updated:

Fri, September 21, 2018

National Vehicle Protection Services TRUSTED Business | National Vehicle Protection Services Verified Safe™ …businesses consumers can trust. National Vehicle Protection Services, Inc. was founded in June of 2007 specializes in vehicle protection plans and auto protection policies. NVPS is also proud to become a Certified Gold Member of the Vehicle Protection Association (VPA).

internet

USA
Phone:

8005260929
Web:

http://www.nationalvehicleprotectio...
Category:

Auto Warranty

I was first contacted by a phone by a person who said his name was "Dave." Dave informed me that the extended warranty on my 1997 Dodge Ram 2500 truck was about to expire and wanted to know if I wanted to renew? Now I knew that my extended warrant was not about to expire, but that he had expired a few years earlier, but I said OK lets get it covered. We agreed on a plan and he took a payment of about $399 from me to get coverage started with 12 monthly payments of $291.

For about 3 monthis I had no problems and no reason to file a claim. Then in October I had troulble with the transmission. I took the vehicle to a local Dodge dealership and they contacted "National Vehicle Protection by phone at 800-526-0929 with an estimate for repair. At first they contacted a person who said his name was "Jose" who autorized the repair. While I had the vehicle in the shop I had them repair a few other problems before them became major.

10 December 2016 The Dodge Dealer called National Vehicle Protection with a final bill (for only the transmission repair not the rest of it) and National Vehicle Protection denied the claim stating that they had never authorized it in the first place. They were also told to not bother calling back because the case had been closed!

Bottom line I have paid a lot of money for a completely worthless extended vehicle warranty that is not worth the paper the card is written on. I can not warn people strongly enough to not waste their money with this ripoff of a company. I will be contacting and filing a FRAUD case with the Attorney General's Office of the states of NV and MO. both in hopes they can help rectify this problem.

Report Attachments:

Respond to this Report!