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  • Report:  #1391230

Complaint Review: National Warranty Services

National Warranty Services Cancelled contract per instructions, never have received my refund, never used the services. West Palm Beach, Florida

  • Reported By:
    HLG — Spring Texas USA
  • Submitted:
    Tue, August 08, 2017
  • Updated:
    Tue, August 08, 2017
  • National Warranty Services
    3300 South Dixie Highway, Suite 1-142
    West Palm Beach, , Florida
    USA
  • Phone:
    877 888 5770
  • Category:

  I entered into a contract with National Warranty Services on 3/20/17.  I cancelled it on3/31/17 because I became wary of the company.  I have been waiting for my $155.00 deposit to be rerturned per their contract provisions for Texas which says that if you cancel within 20 days.  I did this by phone and then sent a notorized, certified letter to them which shows receipt on 4/22/17.

  I have called them;  5/04/17--I was told that it would take  4 to 6 weeks to recieve the refund.  5/24/17, I was told that they were working on 6/13/17, I was told " that they were a  little behind and were working to get caught up".  I was then put on hold, and when they came back to the phone, I was told that they were "out of buisness.

This is where I am today, 8/8/17.  When I attempt to call the number that I have for the buisness, I am told that the call did not go through.

My advice to anyone reading this is not to to accept any contracts with National Warranty Services.!!

I did use a credit card but in the time span, it was lost and had to be replaced, so my refund can't be refunded to it.  I was told that I would receive a check, for the amount of the refund, in the  mail.  I have not received a check. 

 

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