Complaint Review: Nationstar Mortgage

Our home (it's not just a house it was our home) was destroyed by 13,000 gallons of water on 8/27/2013. Our family has been in Hell since that day.  We finally got through all the hoops and barriers for our insurance company (Assurant "AKA" Speciality Property) and a check was issued on 10/16/2013. Nationstar then said we needed to send the "Endorsed" check to them and they would dispurse the funds accordingly.  We were first told we had to have a Liscensed/Bonded Contractor{Not required in the state of GA) so we did what they requested.  After the contractor turned out to be a fraud (and several more after that) we called Nationstar and they said we didn't have to have a contractor and we could Sub-contract the work. We have spent thousands of dollars to meet there so called completion criteria-including meeting with their inspector and we still have not received a dime and we are still out of our home.  The worst part was not being able to have Thanksgiving with our son who is in the Air Force and has always had a home cooked meal with his Mom and Dad. I could just cry thinking about Christmas(another hoiiday and still homeless.  We just need and Angel for Guidance because Nationstar clearly does not care!16 more days till Christmas