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  • Report:  #1399471

Complaint Review: Nationstar Mortgage

Nationstar Mortgage Mr. Cooper Mortgage Loss Draft Cheyenne Nationwide

  • Reported By:
    kldob — Cheyenne Wyoming USA
  • Submitted:
    Tue, September 12, 2017
  • Updated:
    Tue, September 12, 2017

We had a severe hailstorm on June 12, 2017.   My home mortgage is serviced by Nationstar Mortgage, now Mr. Cooper Mortgage.  The damages to my home exceeded $47K and the insurance check was sent to Nationstar for their signature.  It is now the middle of September 2017 and Nationstar has not released any funds tward the repairs.  I have phoned, e-mailed and sent hard letters to no avail.  The sent a package which I filled out and now they have sent a different package that includes fees that will be added to my mtg.  I have told them this is unacceptable.  No responce.  It would be my guess that the escrowed funds must be substantial and perhaps a lawsuit is warrented.

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