Complaint Review: Nationwide Auto Transporter

Robert agreed to pick up vehicle and only charge $750 for transport to Texas. Two days later I called and was informed that the date of pick up was still not confirmed, but if I agreed to pay $125 fee they would confirm pick up date I wanted. I paid fee and another two days later, I called back and pick up date was still not confirmed and earliest possible was another week.

After getting the run around for over an hour on telephone. Someone transfered me to Robert (by mistake, he thought he was answering another call). He said he was also sorry for forgetting to mention that I would have to pay another $150 (now $900 total). I told him it is impossible to "forget" the price was not $775 but acutally $900. I requested that they honor their original agreement.

They refused, and I asked to speak with owner (Aldo) was told he doesn't speak with customers. I was hung up on (by accident of course) several times during this 2 hour process. Bottom line I called my bank to stop payment on $125 they took from me. This place is a scam!

Nathan
san jose, California
U.S.A.