Nationwide Cash Advance Payday Loan Did not tell me that I had to call in to payoff the loan before a certain date to avoid add'l fees Claymont Delaware
I applied for a $500 loan in January. Each pay period that automatically tool $150 dollars from my account. I understand that there would be an add'l 50.00 (200.00) for the last payment. Which I thought. The young lady I spoke with told me that if I wanted to pay the loan off or pay extra that I would have to call them. This is what I understand.
Nationwide took $150 four times and then took $200 on the 30th of March. I thought this was my last payment. I was surprised to check my account and find out that Nationwide took another payment of $185.00 from my account.
I called to find out what was going on and apparently because I didn't call on January 30th to pay off the loan, I am responsible for a lot of charges now. According to their customer service rep, I still owed an additional $450.00 in fees + $ the 185.00 they debited from my account. I told the rep to debit the other $450 and I was done with them. Nationwide debited $400, I guess he waived the $50 (Big Deal) I was absolutely, totally mad. This is total robbery. When I add it all up, I paid Nationwide $1,385.00 to borrow $500.
I will never do this again. I feel like so stupid and victimized because I was having a hard time. They need to be reported for charging such fees to customer. I wanted everyone to know. Please don't request a payday loan from Naitionwide cash! The government should stop these places from robbing people who are having a difficult moment.
I asked my bank to put a stop payment on them, just in case they say I owe more.
Deb
Zion, Illinois
U.S.A.