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  • Report:  #152834

Complaint Review: OAN Services Inc. - Sprint

Nationwide Connet, Inc. OAN Services, Inc. Sprint ripoff on phone bill I trusted Sprint, no more!!! Internet

  • Reported By:
    greenwood South Carolina
  • Submitted:
    Sun, August 07, 2005
  • Updated:
    Thu, August 18, 2005

Be careful of your phone bills if you use Sprint and you are a business. I have a long distance bill attached to my Sprint bill for a call to a pay phone in the Cracker Barrell in Palm Coast, Florida. I called the number and some girl answered and told me where I had called. It also says I direct dialed the call. Sprint lets these scam artist attach their bills to theirs, so look at your telephone bills cafefully. I paid without looking at the bill because I trusted Sprint, no more!!!

Sandra
Greenwood, South Carolina
U.S.A.

1 Updates & Rebuttals


Kd

Tallahassee,
Florida,
U.S.A.

pinching my nose to sound more like your rep! lol.

#2UPDATE EX-employee responds

Thu, August 18, 2005

"yes, ma'am- we are just the billing AGENT" lol.
Sprint somehow has a deal on this (yeah, even upper people don't get it- you'd be amazed how confused their employees are about what they are doing... we only know what we are told to say & do)... I personally think that they get a kickback for putting it on your local bill.
Here's what you do:
designate NO THIRD PARTY billing. You want a pic freeze on your account. You want a block on ANYTHING that is going to raise your bill. While you are at it- be sure you are marked for no mail solicitation too- just for added fun.
CALL sprint and DEMAND that they return those charges to the carrier. Tell them although you've paid it- you REFUSE that charge. They have a form that will do just that.
don't buy a darn thing they try to sell you- it's their job- they work on quota's each day. There are sales quotas, call quotas, time quotas for taking said sales & calls, collection quotas... you name it and it has a quota there. If you go to the bathroom- guess what- the company can even tell when you go! lol.
PUC- public utilities commission. File a complaint against sprint & mention this to everyone you know- sprint doesn't tell most states about it- 'cept PA b/c their PUC REQUIRES them to. ASK for the number to the PUC- they are required to give it to you too!

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