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  • Report:  #1230436

Complaint Review: Merilyn Sweet

NATIONWIDE GUARANTEE TRUST CORP WE THOUGHT THAT THIS COMPANY WAS TRUSTWORTHY. WE RECEIVED DOCUMENTS REGARDING UNCLAIMED MORTGAGE INSURANCE REFUND. BEFORE THEY CAN DO ANYTHING, THEY REQUIRED COMPLETED DOCUMENTS TO BE NOTARIZED AND RETURNED. WE WERE TOTALLY DECEIVED THINKING WE WILL GET OUR REFUND. WHAT WE GOT INSTEAD IS A BILL OF $777 AND NOT OUR REFUND. THEN THEY SENT OUR ACCOUNT TO COLLECTIONS WHICH AFFECTED OUR CREDIT RECORDS. ALTOONA FL

  • Reported By:
    wms — Victorville California USA
  • Submitted:
    Wed, May 20, 2015
  • Updated:
    Wed, May 20, 2015

We received their correspondence stating about an unclaimed mortgage insurance refund. The requirement was to return signed and notarized documents in order for them to process. 

Guess what? We instead got a bill for $777.00 and not our refund. We refuse to pay for something we have not received and now our account is in collections.

My advise to people who receive similar correnspondence is that, you're better off working on it yourself and please, please do not sign anything unless you know for sure that you will get paid.

 

Merilyn Sweet

 

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