Complaint Review: Nationwide Insurance

Crooked as they come and definitely not on your side! I was rear ended by a drunk driver covered by nation wide. My 2010 Tundra was totaled but only after they received a good salvage bid.One minute it was still repairable and the next it was a total loss. The garage that was going to do the work claims nationwide got a really good salvage bid while sitting in my driveway doing the estimate. But no worries they offered me a Chevy aveo rental to replace my Toyota tundra lol. Now for the real problem they use a company called CCC that compared my vehicle to numerous others like it at dealer lots to get my value. My truck was a 2010 5.7 liter 4x4 with sr5 and TRD off road packages. T

he NADA retail value was listed at $20,995. They listed my truck as non TRD package and compared it to numerous other tundras and even had some with the smaller 4.6 liter engine.For each truck used to compare they listed the dealer that them and the asking price. I will only include one but they did this to all of them. Dealer asking price $24,900 but when I checked on the site and called the dealer was asking $25,590. They told me that dealers truck was only worth $16,733 so I called and offered the dealer $16,733 he told me to go bother someone else ! This is how they figured out my truck value to be $16,200 lol. So when I asked why they lowered the dealer's original price they told me " We do that to adjust for options that is what the insurance company feels its worth" I wasn't aware fair market value = what the insurance company feels its worth!