Nationwide Moving & Storage FRAUD, THEFT, BREACH OF CONTRACT AND DOUBLE BILLED Bloomfield Connecticut
If you have to put your belongings in garbage bags and drag them to your new location you would be better off.
First, they represented themselves as North Amer. Van Lines. Even used their sales literature. No. Amer. denies any association with these con artists.
Showed up 2 days late with day laborers and literally threw stuff in boxes, sometimes wrapped sometimes not. When the week was over they just left even though there was more packing to be done. My wife and I had to finish the job we were paying them to do. The loaders tossed stuff into trucks with no moving blankets or concern for damage. When the trucks were full they said anything else would just have to be left behind. We lost thousand of dollars worth of our things because they didn't bother to load them. While there, the workers stole our food, even the things packed for our son for the trip. They also stole valuables. Items were loaded into the trucks and never unloaded. The trucks left before we could inspect them.
The company billed us for shuttle trucks even though none were used. Before unloading we were told we owed and additional $7000 on a $9000 move. If we didn't sign for the additional amount, they wouldn't unload our belongings.
To this day, the sales rep has never had the back bone to return a call.
If the moving industry was properly regulated these guys would be shut down and or in jail. Tell everone you know!!! These guys are crooks.
Screwed in ct
aurora, New York
U.S.A.
1 Updates & Rebuttals
Paul
Bloomfield,Connecticut,
United States of America
We sued him, he lost, then posted this to get back at us
#2UPDATE Employee
Thu, March 11, 2010
At the time this was posted, we had just won a sizable judgment in court against this customer. The move had taken place over a year earlier. Looks like trashing us with false claims on RipOff Report was his way of venting, after justice was served. It was one of only 2 times in the last 15 years I went to court to sue a customer not bad, considering I personally move an average of 400 customers per year!
The old saying is the estimate is as honest as the information it is based on. The estimate was prepared with the Mrs., who pointed out that only certain things would be packed and moved. When I explained that a shuttle would be needed because of their long driveway, she assured me that the mover who moved them in got their 18-wheeler in, so I agreed to go along with that. I should have gone with my original assessment. When I asked about parking an 18-wheeler at their new home, she assured me that it was no problem. We did our best to maneuver our 18-wheeler, but it definitely could not be done. We then proceeded to pack and move far more than what she and I agreed to it was basically a clean-out of everything on the property. Also, the driveway at the new home was impossible for an 18-wheeler, contrary to what she told me.
They never called me to discuss the move afterwards, despite their claim that I did not return their calls. I never even spoke to Mr. before the move, but he was the only one who showed up for their court case. Very telling wasnt it her word against mine?
I hate to go negative with customers, but in dealing with fraudulent customers who post fabrications on websites like this, its important to have both sides of the story.