Complaint Review: Nationwide Parts Distributors

Re: 2011 Saab Sedan 9-3

     Order for Engine Control Module (ECU)

 12/17/2021 Berlin Automotive ph 760-998-2575  shipped my original ECU to Nationwide Parts Distributors for replacement/cloning. The turnaround time to receive the new part is 24-48 hours. It is now 1/1/2022. National Parts Distributors has not shipped out new part, sent out tracking number, called, or emailed as to an update. Berlin Automotive has tried and I, who am the actual customer/owner of the car has tried to reach out.

I have read several reviews & complaints about this company after the fact. Many allegations include keeping property, scamming people out of money, and not returning calls, etc. I would like my new ECU sent immediately and my original back as well. Unfortunately, I have to go to these measures, much like other people apparently have. I've also filed with the BBB and Consumer Affairs.

Sent out my new ECU/cloned unit and or return my original as soon as possible with tracking number. I request Nationwide Parts to contact myself and Berlin Automotive.