Complaint Review: Natural Soft

I bought Natural Reader (Education) and it was one of the worst buying experience I ever had.

1.    The CDs arrived packaged unprofessionally, like a bootleg warehouse.

2.     The software malfunction, did not work, and was shutting down. (it did not work also with word or outlook)

3.     The software was asking to let that company access my outlook through the internet each time I was trying to use the software in outlook.

4.     They do not have customer service, you need to contact them by email if you have problem, they do not have a phone support,

5.     Finally when I ask refund they gave me a phone number, and look like they are a bunch of Asians, with funny  accent.

6.     At one point the Asian guy who called himself "Sam" Wang wanted to go into my computer through the internet, and I simply asked if he is crazy? I do not trust these bootleggers.

7.     Then they claimed that that I installed the program on 4 computers and they gave me the time and date, even though it was used only on one computer, but it just show that their software is malicious, and letting them access your computer without permission.

8.     Finally I had to dispute the charges through my credit card company, and after my dispute went through, the malfunction program died altogether which showed they are accessing your computer through the internet.

Stay away from these lousy accent Asians, awkward and dangerous bunch of creeps.