Complaint Review: NATURALLY NAUGHTY LLC

I placed an order for 4 products from this company on December 15th, 2013 (today is January 6th, 2014). I chose to use the 3-8 business day shipping. I was hoping to get my order by Christmas, but realize it might not happen. My order went through and I got a confirmation email.

I assumed the product was on the way. After the 8 business days had passed, I replied to the address on the confirmation email I recieved. I never heard anything back. I clicked the link to view my order, but the link reauires a login, which I did not have, because i bought my product as a guest. I signed up for an account, then tried the link, and it says I do not have authorization to view my own order. 

I filled out the customer service form to contact them on their website. That was a week ago. I still have not recieved any response. The customer service is as non-existant as their products. They didn't have any trouble charging my card though.

I looked up the registrant info and found 2 people responsible. One is the registrant, the other is the admin. It appears the Admin is the HostGator contact. I will be contacting HostGator after finishing this review, to see if I can get them to take their illegal site offline.

Registrant Name: BRITTANY LELLO
Registrant Organization: NATURALLY NAUGHTY LLC
Registrant Street: PO BOX 2522
Registrant City: SLIDELL
Registrant State/Province: LA
Registrant Postal Code: 70459
Registrant Country: US
Registrant Phone: +1.9857074484
Registrant Phone Ext: 
Registrant Fax: 1.1
Registrant Fax Ext:
Registrant Email: NATURALLYNAUGHTYSLIDELL@YAHOO.COM

Admin Name: ADAM FARRAR
Admin Organization: HOSTGATOR
Admin Street: 5005 MITCHELLDALE
Admin Street: SUITE #100
Admin City: HOUSTON
Admin State/Province: TX
Admin Postal Code: 77092
Admin Country: US
Admin Phone: +1.7135745287
Admin Phone Ext: 
Admin Fax: +1.2814767800
Admin Fax Ext:
Admin Email: DOMAINS@HOSTGATOR.COM