Nature's Acai.com unauthorized debit charge West Palm Beach Florida
I order a free trial of Acai Berry, I never received my trial order, but they did charge my debit card with $79.96. My bank (Bank Of America) says as soon as they acually take the money out of my account, I can file a claim.
The bank says they are seeing a lot of this from this company right now.
Cheryl
west palm beach, Florida
U.S.A.
4 Updates & Rebuttals
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#5UPDATE Employee
Tue, March 10, 2009
Cheryl,
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Futhermore, this same customer service number can be used to verify your address. With so many orders placed every day, it is sometimes difficult to check all of them prior to shipping. Call customer service and have them verify your address and they can then reship your product to you. Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#5UPDATE Employee
Tue, March 10, 2009
Cheryl,
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Futhermore, this same customer service number can be used to verify your address. With so many orders placed every day, it is sometimes difficult to check all of them prior to shipping. Call customer service and have them verify your address and they can then reship your product to you. Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#5UPDATE Employee
Tue, March 10, 2009
Cheryl,
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Futhermore, this same customer service number can be used to verify your address. With so many orders placed every day, it is sometimes difficult to check all of them prior to shipping. Call customer service and have them verify your address and they can then reship your product to you. Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#5UPDATE Employee
Tue, March 10, 2009
Cheryl,
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Futhermore, this same customer service number can be used to verify your address. With so many orders placed every day, it is sometimes difficult to check all of them prior to shipping. Call customer service and have them verify your address and they can then reship your product to you. Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!