Natures ACAI Free trial scam Las Vegas Nevada
I ordered a free sample of the acai berry for $1.99 free trial. I never got my free sample. I checked my bank account and I was charged $79.96. Which has overdrawn my account. I am now in the process of disputing this charge with my bank. I never authorized this charge and when I called to order my free sample they assured me there was no catch and my cc would only be charged $1.99. I am confident that my bank will not let this charge be processed but I would like file a complaint and persue legal action if necessary.
Paula
Oregon, Ohio
U.S.A.
1 Updates & Rebuttals
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#2UPDATE Employee
Wed, March 04, 2009
Paula,
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Furthermore, regarding the shipping of your product, I would recommend contacting the service number and verifying your address so that the product can be reshipped to you if necessary. Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!