Natures-Acai Screwed and Eschewed Internet
I spent 5 bucks for initial shipping and just got charged 70 bucks (plus overdraft charges) for something that I haven't received and don't know if I want. I hope someone somewhere is doing the same thing to the family members of these low-lifes so they'll know what it feels like.
Lennox
Santa Fe, New Mexico
U.S.A.
1 Updates & Rebuttals
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#2UPDATE Employee
Tue, March 03, 2009
Lennox,
On behalf of Nature's Acai Berry, I would like to apologize for any problems or concerns you may have had during the shipping of your order. Thousands of orders are received every day and our agents do their best to ensure that all mailing addresses have been properly entered, but occasionally a mistake might be made. For this issue, we apologize. Feel free to contact our customer service representatives at the listed number (1-800-983-7968). Our agents will be more than happy to look up your order and verify that the address has been entered correctly and then reship you our fat-burning Nature's Acai Berry Supplement. They will also be able to extend your trial period! Furthermore, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed above. Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!