Natures Best - Organic Acai Berry Supplement i was lead to believe product only cost 4.99 each bottle (2) and now they have charged my credit card $78.48 twice even though I have canceled the credit card. Torrance California
I have been ripped of by this company and no one seems to do anything about it. Who can help?
Jesse ****
El Paso, Texas
U.S.A.
1 Updates & Rebuttals
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#2UPDATE Employee
Fri, February 27, 2009
Jesse,
On behalf of Nature's Acai Berry, I would like to apologize for any problems or concerns that you may have had while attempting to cancel your order. The phone number listed on our website (1-800-983-7968) is 100% reliable and customer service representatives are standing by! Furthermore, as our terms of service clearly state, the risk free trial asks only that you cover the initial shipping and handling. However, because with such an amazing product satisfaction is assumed, you are also enrolled in our elite membership program so that future orders can be shipped without the need to contact us every couple of weeks! This is done for the convenience of our valued customers. If, however, you have changed your mind since you initially signed up for this membership, then feel free to use the number above to continue with the cancelation of your future orders. Nature's Acai and its employees are unlike any other offer out there and we stand behind our products completely and your satisfaction is our number one concern. Please feel free to try the listed phone number once again and allow our service agents to take care of your situation. We hope to hear from you soon. Have a great day!