Nautica Pool & Spa ripoff victimized many consumers Melbourne Florida
My sister recently had a pool built by Nautica Pool & Spa. The spa was made with low quality spa jets, resulting in low water flow and no air bubbles.
The autofill/overflow was installed to low, so the pool is never filled to the correct level. the overflow line was run out into the yard and cut below ground level, resulting in a constant washout.
The equipment was not installed corectly with no checkvalve between the heater and the chlorine feeder, voiding the warrenty.
And lastly, my sister was told she needed to pay an addisional $400 for extra rock used in the deck border and spillover from the spa into the pool. After speeking to the sub-contractor who said never used any extra rock, and the origanal rock was included in his sub price. I also know that Nautica has used this same practice in the past so that he could have extra spending cash for the weekend.
William
Melbourne, Florida
1 Updates & Rebuttals
Diane
Melbourne,Florida,
U.S.A.
Fired Employee Targets Company for Revenge
#2REBUTTAL Owner of company
Wed, July 23, 2003
The person who entered this report was an employee of this company for approximately three years and was fired for several reasons, including wrecking a work vehicle twice and pursuing our office manager, even though he was and is married, after she made it plain she was not interested. He now works for a competitive pool company.
We just found out about this report through a customer who was nice enough to report it to us, so are now responding.
We did build a pool for his sister and her husband, which was contracted after he was terminated. They chose us, based on the pool designs and quality of construction we are known to build.
We have received no complaints from them and know of no voided warranties.
I wish this website had checked for the accuracy of what they printed before just posting a statement from someone we didn't even build a pool for and who apparently would like us to have negative exposure.