NAWAS International Travel Refusing to fully reimburse payment for cancellation of Oberammergauj trip Darien Connecticut
This trip was booked specifically for Oberammergau 2020 It was not booked for the Passion Play occurring in any other year or for any other tour regardless of year. The NAWAS assertion that they can withhold any portion of our payment due to OUR cancellation is a direct violation of their own terms and conditiions, their own advertyising and promotion, and morally outrageous. We did not cancel, NAWAS did. NAWAS accepted their own risks in this contract. They cannot transfer any portion of their liability and we will not agree to accept any portion of it.
NAWAS has tried to transfer responsibility to us by forcing us to choose future travel options created by them, or signing a document saying that we cancelled. They cannot abridge our rights by requiring us to sign a form that withholds a portion of our payment, and we will assert our rights through all legal channels in order to obtain full restitution.
We urge others who has been harmed in this circumstance to aggressively pursue full reimbursement. Opportunities to jointly pursue our rights will be welcomed.