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  • Report:  #810271

Complaint Review: NCH software

NCH software Auto Edge No contact Information Prior to Buying! Greenwood Village, Colorado

  • Reported By:
    Top Of TheHill, Minnesota — Detroit Lakes Minnesota United States of America
  • Submitted:
    Fri, December 16, 2011
  • Updated:
    Sat, December 17, 2011

I am looking at dictation software that you can phone into a computer with.

Dial dictate and accompanying software fits the bill. However, I have a couple of important questions before I fund this. NCH owned by Auto Edge has no way to contact them. There are links everywhere to purchase software though.

I am aggravated because I found a perfect product but the company doesn't have contact information through out the website. There is product information but none yields the answer I am seeking.

If a company wants to sell you a software suite for professional business needs and it is a reputable company why would they make a point of having no contact information?

Why have they only put a great deal of energy and effort into buying their products but not make themselves available prior to purchase?

1 Updates & Rebuttals


Top Of TheHill, Minnesota

Detroit Lakes,
Minnesota,
United States of America

Finally found an embeded email contact

#2Author of original report

Sat, December 17, 2011

I finally found an email contact deeply embedded in their website and emailed them. NCH responded from a no reply address and told me to buy a software support package if I had any questions.

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