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  • Report:  #911383

Complaint Review: NCH Software

NCH Software Purchased video file conversion software. Required to purchase upgrades before it would work. Add software for docs and photos which I didn't want. Asked for refund and deleted files. Internet

  • Reported By:
    Don — Lockhart Texas United States of America
  • Submitted:
    Fri, July 13, 2012
  • Updated:
    Fri, July 13, 2012

Purchased NCH video conversion software.  It didn't work and I was prompted to purchase upgrades.  It also added Doxillion for my documents and some photo management software which I didn't want or ask for.  It forced my photos to be opened through their program. I deleted all their crap from my computer and asked for a refund which I have no presumption will occur.

When will these companies get the idea good customer service will generate more long term profits than quick one-time sales. 

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