NCO Financial unprofessional, Ghetto, clueless, unorganized Wilmington Delaware
These people are ridiculous. First I had to deal with the nasty Ghetto superstar who calls herself Ms. Jackson. WHo called at all times of the day and night and on Sundays. She didnt care. when I asked her if she knew what time it was she replied very nastily "Well this is the time that I work" its really risiculous that these kinds of people thrive on harrassing individuals.
I understand that I do have a debt with Sprint PCS, however, they added eroneous charges to my bill and instead of dealing directly with me to show proof they sent my account to this joke of an institution. The people that I have come across there are all extrememly rude. They could care less about the way they talk to you, how much the harrass you, they dont make note fo arrangments.
They send 1000 letters in a week with the same information on them but expect you to be nice when they call at all hours of the dany and night. There is only supposed to be 1 call made if they speak with the consumer but instead they call and spek to the consumer, then they have you on random calling and call 5-6 more times per day. Its ricidulous. Just because a bill is in collection status doesnt give them any right at all to harrass people. If they continue to do so I will also be reporting them.
Aisha
Chicago, Illinois
U.S.A.
3 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Suggestions..
#4Consumer Comment
Mon, May 19, 2008
Collection Agencies are allowed to contact you seven days a week(so Sunday is okay) between 8am and 9pm your local time, unless you inform them otherwise. You can get them to stop by sending them a Cease Communication letter to them. In the letter you need to state that they are to no longer contact you by phone(and if you want by mail) about this debt. Send it Certified with Return Receipt, once they get the letter if they do call you again they are in violation of the Fair Debt Collection Practices Act(FDCPA) and you can sue them for violating the FDCPA.
Now, this does not make the debt go away it just keeps them from contacting you about it. So don't be surprised that until you deal with this debt they may sell the debt to another agency and you will have to do this again.
So you may want to dispute the debt. To do this you need to request "Debt Validation", in which they must prove that you owe the debt or they have to stop all collection efforts. The key is that what ever you do with NCO or any collection agency is to always do it through the mail and never on the phone. This way you have a paper trail of what was said and promissed.
Robert
Irvine,California,
U.S.A.
Suggestions..
#4Consumer Comment
Mon, May 19, 2008
Collection Agencies are allowed to contact you seven days a week(so Sunday is okay) between 8am and 9pm your local time, unless you inform them otherwise. You can get them to stop by sending them a Cease Communication letter to them. In the letter you need to state that they are to no longer contact you by phone(and if you want by mail) about this debt. Send it Certified with Return Receipt, once they get the letter if they do call you again they are in violation of the Fair Debt Collection Practices Act(FDCPA) and you can sue them for violating the FDCPA.
Now, this does not make the debt go away it just keeps them from contacting you about it. So don't be surprised that until you deal with this debt they may sell the debt to another agency and you will have to do this again.
So you may want to dispute the debt. To do this you need to request "Debt Validation", in which they must prove that you owe the debt or they have to stop all collection efforts. The key is that what ever you do with NCO or any collection agency is to always do it through the mail and never on the phone. This way you have a paper trail of what was said and promissed.
Robert
Irvine,California,
U.S.A.
Suggestions..
#4Consumer Comment
Mon, May 19, 2008
Collection Agencies are allowed to contact you seven days a week(so Sunday is okay) between 8am and 9pm your local time, unless you inform them otherwise. You can get them to stop by sending them a Cease Communication letter to them. In the letter you need to state that they are to no longer contact you by phone(and if you want by mail) about this debt. Send it Certified with Return Receipt, once they get the letter if they do call you again they are in violation of the Fair Debt Collection Practices Act(FDCPA) and you can sue them for violating the FDCPA.
Now, this does not make the debt go away it just keeps them from contacting you about it. So don't be surprised that until you deal with this debt they may sell the debt to another agency and you will have to do this again.
So you may want to dispute the debt. To do this you need to request "Debt Validation", in which they must prove that you owe the debt or they have to stop all collection efforts. The key is that what ever you do with NCO or any collection agency is to always do it through the mail and never on the phone. This way you have a paper trail of what was said and promissed.