Neat Company Continued to charge my account $14.99 a month since 2012 when I requested them to stop. Philadelphia Pennsylvania Internet
I purchase this item in 2012. The company offered the cloud for free the first month. I requested this not to be placed on my account. I was informed the had to but, I could cancelle at any time. I did in fact call back to cancell. Well this is still being charged to my account in 2014. I contacted the BBB after being contacted by there collection agency. Then suddenly my account was paid on full. But, 14.99 is being charged I have paid over $500. In a unauthorized charge. I am still going back in forth rebutting with them. I was informed I was given all the neat company allows. I have now paid over $1,000. For this machine I have NEVER used.