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  • Report:  #1193087

Complaint Review: Neatco of Philadelphia

Neatco of Philadelphia Neat Receipts Neats icloud for mobil is a ripoff Nationwide

  • Reported By:
    jmlunde — Lindstrom Minnesota
  • Submitted:
    Thu, December 04, 2014
  • Updated:
    Thu, December 04, 2014

I upgraded my Neat Software in October of 2013 and got the "FREE" 30 day trial. After 30 days they started billing my credit card for $15.00 per month. My accountant caught this and I called Neat for a refund as I never used it other than syncronizing my data when I installed the update. The person I asked for the refund said as a favor they would cancel my account and credit back only three months.

If there is an attorney out there I would like a law passed where credit cards ARE NOT automatically charged after a free trial period. This practice is just plain horse s***

 I thought Neat Receipts was an honorable company, but I guess not.

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