Complaint Review: Neatgear

I am having trouble with my internet slowing down every day a a specific time.  I called Charter and they said everything was working great on their end and that I should contact Netgear.  I did so and I was told that I had a lot of interferance with my frequency.  I was told that if i don't take care of this all of the hardware connected to my router would be in danger.  Then I was informed that I must purchase at least a one year service warranty for them to take care of the problem.  I am as dissapointed as I have ever been in a company.  Using these scare tatics to get me to purchase a 1 year service warranty at $129.  I paid less than that for the router.  I just hung up.  Needless to say I will never purchase from them again.  It's a shame too, I purchased Netgear because the last one I had worked so well... and for years.  I did some research and found hundreds of the same complaints listed on dozens of different consumer websites.  It's a bad way to do business.