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  • Report:  #689196

Complaint Review: Nebraska Furniture Mart

Nebraska Furniture Mart Would not give cash refund for cash purchase Omaha, Nebraska

  • Reported By:
    Rhonda — Omaha Nebraska United States of America
  • Submitted:
    Tue, February 01, 2011
  • Updated:
    Tue, February 01, 2011

I will never makeanother purchase at NFM. I purchased an expensive electronic item with CASH, and when I tried to return it 3 days later they would not give me my CASH back. Apparently when I gave the sales clerk my phone number my husband's name came up, and she rang it up that way. I guess she couldn't take the time to see I was a WOMAN. Now they will not give me my money back, but of course they would be more than happy to give me store credit. When I said that if I had purchased the item at Best Buy or any other store with CASH I would have gotten my money. Their weak excuse is that these other stores don't care about customer security. WHAT??? I WILL NEVER, EVER PURCHASE ANOTHER ITEM THERE AS LONG AS I LIVE. I will be telling this to all my friends, coworkers and family. Mrs. B must be rolling over in her grave over how the customer is treated now.

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