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  • Report:  #751700

Complaint Review: Need4Digital

Need4Digital CrazyCameraDeals, DigitalMegastore, InStockDigital, InStockDigital.com, CrazyCameraDeals.com, DigitalMegastore.com Constantly adding new business names, their sales methods remain the same, Internet

  • Reported By:
    Steve — Mesa Arizona USA
  • Submitted:
    Tue, July 12, 2011
  • Updated:
    Tue, July 12, 2011

This  company  works  under  several  business  names  like  InstockDigital,  Need4Digital,  DigitalMegastore,  CrazyCameraDeals   etc.

It  looks  like  they  add  another  business  name  whenever  there  are  too many  bad  reviews  talking  about  their  bait and  switch  methods.   a  customer  who  orders  something  and  enters  his  credit  card  number  into  their  website  will  learn  that  this  was  just  an  invitation  to  them  to  give  him  a  call  and  involve  him  into  an  aggressive  sales  conversation. 

I  don't  want  to  repeat  what  others  have  written,  about  the  included  battery  which  later  turns  out  to  be  non-rechargeable,  the  packaging  which  won't  be  the  original  sealed   retail  box  but  a  so  called  "white box",    etc.  etc.  etc.

What  they  do  is  close  to  fraud,  at  least  it  is  very  unethical   to  make  a  customer  believe that  he  is  actually  performing  a  business  transaction  when he  enters   his  credit  card  number  and  not  to  disclose  that  this  is  just  an  invitation  to  be  called   from  an  aggressive  sales  agent.

This  practice  should  be  unlawful -  if  they  have  to  charge  extra  for  insurance they  should  mention  this  when  they  talk  about  free  shipping  (anyway,  it  is  their  risk  because  you  don't  have  to  pay  for  the  camera  if  you don't  receive  it  and  if  they  send  it  out  without  insurance...),   they  should  make it  clear  that  the  camera  comes  in  a  "white  box"  and not  in the  original  retail  box,  they  should  mention  that  the  camera  does  not  come  with  a  rechargeable  battery  instead  of  limiting  their  information  to  "battery  included"  (very  deceptive  since  anybody  would  assume  that  it  is  the  rechargeable  battery  which usually  is  included.

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