Complaint Review: Neerings Plumbing & Heating

I contacted Neerings and asked if they charged a fee to come out and look at an electrical problem that I had. They said they do NOT charge to come out. Their website even says they DO NOT charge to come out. They came to my home. I told them what electrical problems I had. The electrician then said there is a diagnostic charge of $142.50 to look at the two MINOR problems I had. I asked what the "diagnostic charge" was and if it would fix my problem. He told me two times that if I paid the $142.50 charge, he could fix the problem.  So I agreed to the $142.50 diagnostic charge. He looked at my electrical box and said I needed a new transformer, but then he went on to state that "the transformer was not included in the diagnostic charge. Then he looked at the electrical outlet and said that wasn't covered in the "diagnostic charge." He gave me a quote to fix the two items of approximately $700. I told him I could not afford to do that and I wrote him a check for $142.50. I am just hoping to somehow get my money back.

I fixed the two problems myself later that day for under $30.00. I bought the parts at Home Depot.