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  • Report:  #1387016

Complaint Review: NeoTube TV

NeoTube TV Neo Tube TV Rip Off Staten Island New York

  • Reported By:
    kk9wradio — Brimfield Massachusetts USA
  • Submitted:
    Thu, July 20, 2017
  • Updated:
    Thu, January 11, 2018
  • NeoTube TV
    248 Tyson Lane
    Staten Island, New York
    USA
  • Phone:
    917-416-1404
  • Category:

NeoTube tv is a total ripoff. Try and return your box and you are charged a 20% restocking fee. Manny the owner said it is plain as day on the site when you pay by Credit Card but it is nowhere to be found when checking out. You have to go to a small link at the bottom of the page and click on "terms of service". He returns phone calls days later and sends an email after the fact that he " recorded the call for training purposes". What a JOKE this guy is. I am reporting him to the Attorney General as it should be stated on his site right under the 30 day money back guarantee that it is subject to a 20% restocking fee.

 

1 Updates & Rebuttals


Debby

Colorado,
United States

Customer Service

#2Consumer Comment

Thu, January 11, 2018

 I called staten Island and talked with the guy....I got more than satisfactory service, I sent my original box to him beacause it didnt update like it should've. He took care of it and If you're not a di_k about it ( like I was

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