Net Detective Mislead, actual product not what advertised Deland Florida
I paid 29 for a 3 year membership and was promised, "Check Criminal Records
->Uncover Your OWN Family History!
->Find Brith, Death, Social Security, Adoption, DMV Records, and More!
->Find how to locate UNLISTED Phone Numbers!
->Find Address, Phone Number and E-mail Addresses FAST!
->Investigate Your Own CREDIT REPORTS!
->Get Your Own FBI file. What does BIG BROTHER know about YOU?"
All I got was name, address, phone number, relatives, and marital status (mine was wrong).
Please file against Net Detective with the FTC
rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=
You will need this info
Net Detective-Harris digital publishing
1392 S Woodland BLVD
Deland Florida 32720 USA
phone 386-736-3881
service@customercaredotcom.com
Also file with the BBB for central florida
I've read reports all over the web about people being scammed from these people. One person states that none of the customers who give testimonials can be found in the database! I also check up their claim that they are endorsed by the National Association of Private investigators, and no such (legitamate) organisation exists!
Tom
Grand Rapids, Michigan
U.S.A.
2 Updates & Rebuttals
Tom
Grand Rapids,Michigan,
U.S.A.
Update
#3Author of original report
Mon, October 08, 2007
I got back a response from Net Detective, which was EXACTLY the same as response Number 2. They did not address my complaint, just stating that they have a 100 percent guarantee, which I don't much care about, I wanted an answer to my complaint! As I was busy I didn't get it sent back in time so now the file is closed in favor of Net Detective, just as many are resolved I'm sure. Anyway I have tried to log back on to my account which I paid for and it says "e-mail not found!" I'm going to file another complaint. I should at least be able to use the worthless service if I should so choose.
Tom
Grand Rapids,Michigan,
U.S.A.
starting round 3
#3Author of original report
Mon, March 19, 2007
I have complained to the BBB in Central florida, and I get a letter back stating that I agreed to the terms of service and that I should send in the refund form. I write back stating that it is not the refund I'm concerned about, it's the false advertising and deceptive practices. I get another response back exactly the same as the first. This week I'll send the letter in again.
How is the promise of a refund somehow wash away all responsibility for a truthful site? I have a feeling these people know what they are doing and they are just skirting the law to remain legal. If they were honest legitimate business they would change their practices, instead they are so profitable they will put up with the complaints knowing there are plenty of suckers out there like I was.