Complaint Review: NET DETECTIVE STANDARD & PLUS

Their information is outdated, inaccurate and in many cases no-existant. I started out with more information then they even had in their database. A complete waste of your money & time. I even requested the Plus program thinking it would have more up to date information and when I realized it didn't I emailed them within minutes of ordering it to cancel it. They still charged my credit card the $10.00 fee. I have requested numerous times for them to please credit the $10.00 and below was their reply. So save your money...Wish I had looked here first before even trying them.

Hello,

There is just a one-time charge of $29.00 for Net Detective. Your purchase gives your lifetime access to the software and three years of upgrades.

Net Detective Plus starts with a 3-day trial for $10.00. If you do not cancel within the 3 days, on the fourth day and every 30 days thereafter, you will be charged $29.95. You may cancel the subscription to Net Detective Plus at any time. However, there is NO refund for this program.

Net Detective Plus has 6 additional databases that standard Net Detective does not have.

1. Criminal Background Search

2. Sex Offenders Search

3. Social Security Death Index

4. E-mail search

5. Background wizard

6. Property records

Depending on the type of information you are looking for, you may encounter additional fees. Most information can be located at no cost through public records; however, it is sometimes necessary to use the pay sites that are referenced. That is one of the reasons we offer a 90-day, money back guarantee on the standard Net Detective product.

I sincerely hope we were able to answer your questions. If for some reason you still need more information, you may contact our Customer Support department at:

http://www.netdetective.net/support

386-736-3881 Phone

386-736-3882 Fax

Mon - Fri, 9 am - 8 pm

Sat - Sun, 9 am - 5 pm (Eastern Time)


Sincerely,

Damaris F

Customer Care Dot Com, Inc.

Your support solution for

HD Publishing Group

http://support.hdpublishinggroup.com

Marie
Debary, Florida
U.S.A.