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  • Report:  #163970

Complaint Review: netdropshipper.com

netdropshipper.com Dishonest, Ripoff, Item never shipped, Charged Credit Card on the 19TH of Oct then tell you item out of stock!! Los Angeles California

  • Reported By:
    wausau Wisconsin
  • Submitted:
    Thu, November 10, 2005
  • Updated:
    Fri, November 11, 2005
  • netdropshipper.com
    2857 E. Pico Blvd.
    Los Angeles, California
    U.S.A.
  • Phone:
  • Category:

I launched an ebay auction for 4 Slim Playstations 2 Old School Bundle and it ended with 4 winners with one on 10/18,10/21,10/25 and 11/02 2005. All the winners payed the same day they won.

I went to Netdropshipper.com and placed the order for one on 10/19 They accepted it and said it would get shipped via FedEx They even had a tracking #.on the 19th, I checked FedEx and it showed for it to be delivered on the 21St of Oct for El Centro Ca. Then I turned around the next day and that was taken off for the delivery date.

Then I found that the company transmitted the package information but FedEx had never received the actual package. This will show you the order that was placed. There are to many emails to show all. They took the money off my charge card on the 19Th it was all completed without a doubt.

The following is your order information:
Order Number: 8af04c-98690
Order Date: 10/19/2005

Your NetDropshipper.com order has been shipped.
Order Number : 8af04c-98690
Fed/Ex Tracking Code : 488127730182647

But in the mean time I put 3 more orders in and they did not go through I had to refund one buyers money back.

Then I wrote to Netdropshipper and asked them what was going on. And this was their replies to me.

1.Dear Customer,
We forwarded this email to our shipping department.We will let you know on the status.
Thank you for your patience.

2.We apologize for the delay. We are expecting a new shipment this week. Your order will be shipped immediately. We once again apologize for the delay.
Sincerely,
Customer Service Department

3.Dear Customer,
We understand.We are contacting our shipping department and we will email you back tomorrow because we think the item was shipped but FedEx did not upgrade their site.We will let you know.
Thank you.

4.Dear Customer,
According to our shipping department the item will be shiped out tomorrow.

5.Dear Customer,
We apologies for the inconvenience.There was a problem in our shipping department. The items will be shipped out on Monday for sure.
Thank you.
Sincerely,

6.Dear Customer,
There was a system problem. The item will be shipped out on Monday for sure.

7.Dear Customer,
We understand the anger of your customer.The package is packed and labeled. The item will be shipped out on Monday 100%. We apologies for the inconvenience.
Thank you.

8.Dear Customer,
We are sure that it will be shipped out on Monday.We really has a system problem and could not ship the item until this coming up Monday.
Thank you.
Sincerely,

9.Dear Customer,
FeDex is updating their system.All items were already picked up just now.



Mar
wausau, Wisconsin
U.S.A.

2 Updates & Rebuttals


Marilyn

Schofield,
Wisconsin,
U.S.A.

Netdropshipper Update Do Not Order Playstations or Anything!!

#3Author of original report

Fri, November 11, 2005

On Nov 10th I recieved an email from netdropshipper and they advised me they refund my charge card....Wrong also in that same email they said they were waiting on a shipment of the sony Playstations Old School Bundle.... To arrive. Why is it listed on there site if it is out of stock and listed now for 219.99 they can not even answer a straight question when asked. Do not List or Buy they have been waiting for 3 weeks now. But they sure do answer all my emails with a very short sentence.


Marilyn

Schofield,
Wisconsin,
U.S.A.

www.netdropshipper.com UpDate 6:37 Pm

#3Author of original report

Thu, November 10, 2005

www.netdropshipper.com UpDate 6:37 Pm Nov 09,2005

All I have recieved was nothing but a bunch of lies and dishonest people. I did not ask for a credit to use for there site all I want is for them to reverse the charges and put the money back where they got it off my charge card. How are you to explain to buyer's what had happened let alone try to refund their money. After 3 weeks. I really wonder if you are getting a real person when you email them seems like everyone gets the same email's. I am not stopping here. They took the money then waited 3 weeks after all the lies then tell you they are out of stock. Bad Business!!

Updated Emails:
For Order on the 19th of Oct 2005
We regret to inform you that your order (8af04c-98690) has been cancelled for the following reason: Out of Stock

If you paid using your credit card, your credit was posted back to your account. We credited your account
Feel free to log in to your account and use your credit for your purchases. Orders that were purchased on your credit card and asked to be prepaid for, will be canceled and voided.

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