Complaint Review: NetDropShipper

Working with this company was the biggest mistake I have ever made and, as a person who shops on the Internet a whole lot, it is saying volumes when I tell you this has been the worst Internet experience I have ever had. I ordered about 40 items from NetDropShipper.com (which I had sold on eBay).

More than half of them had to be cancelled because about two weeks after paying for them, NetDropShipper.com emailed me to tell me that the items were on backorder and wouldn't be able for shipment for another two weeks (Note: this wouldn't have been a big deal if they had told me the day, or day after, I bought the items). About five of the items were listed as "shipped" with FedEx tracking numbers and everything.

About two weeks later, after I had told my customers that the items were on their way, I come to find out that NDS had sent information to FedEx, but had never handed the items over.

They finally emailed me and said the items were no longer being carried (Note: again, would not have been a big deal, except they took nearly a month to tell me this). Then one item was shipped without an accessory (it was finally delivered more than a month later). Another item listed as new was delivered in obviously used condition (PSP with scratches on the screen and games wihout boxes).

Then an item listed as "refurbished" was delivered broken. The customer described it as: "Trash I wouldn't even give to charity." So, she returned the item, and I got a refund, but they did not refund the shipping cost or the drop shipping fee. Then there was the item that was delivered in working condition, but wasn't the model described in their ad. And, by the way, when they "refunded" my money, the actually gave me store credit.

It took six Better Business Bureau claims to finally get all the money refunded to my credit card. When I first looked them up on the BBB, they had an "A" rating. Now they have an "F". I like to think that I had at least some small part in making that happen. I know you're probably reading this (like I did) and are thinking, "Well, it won't be like that for me." Believe me, it will be.

If you have sold something using NetDropShipper.com, cancel your orders, refund your customers and say, "I'm sorry, but it's better this way." I had a 100 percent eBay feedback rating (after more than 290 transactions) before I started using NDS, and because of them and them alone, I now have 5 negative feedbacks and three neutrals. I can't use my PayPal account because of all the claims I had against me.

I'm still dealing with people and their items. NetDropShipp.com is just NOT A GOOD IDEA. Consider yourself warned.

Mark
Madison, Wisconsin
U.S.A.