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  • Report:  #152846

Complaint Review: Netflix

Netflix Ripoff Charged For Closed Account TWICE! not willing to pay for fees Internet

  • Reported By:
    ferndale Michigan
  • Submitted:
    Sun, August 07, 2005
  • Updated:
    Sun, August 07, 2005

when i canceled my account last summer, instead of NOT charging me for august (which they should not have, since all my movies were back before the end of july, and i had already canceled in the middle of july), they billed me twice! i then had to complain to get my money back, and in the meantime, my rent check bounced, because i only had enough money in my account to cover that check, due to the fact that i had taken all my cash out for a trip to vegas i was on at the time.

the company refused to pay my overdraft fees, even though it was their fault that i was charged these fees. they claim these fees are not their fault. i was on vacation for two weeks, did not have a credit card, and was not able to pay the fees until i got back, thus garnering a fee of almost $200!

Charles
ferndale, Michigan
U.S.A.

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