NETGEAR Netgear sent an update to the software and it caused my streaming player to freeze California
NETGEAR sent an update to my NEO TV Streaming Player software and it caused my streaming player to freeze. When I called for support they wanted $79 to fix the damage that their update caused. They said you could fix it yourself at their web site but I was blocked at every attempt to access their chat room and support. They never recognized my ID and or serial number. Nothing will change until the retailers get the message and stop stocking their trash. I like Net Flix but I'll buy a different manufacturer. It is cheaper than their service fee.
Model NTV300SL
Serial 35N434NS0144E