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  • Report:  #1363660

Complaint Review: netspend

netspend closed my account and took my money based on a fraudulent document they did not verify from the social security administration ? houston texas main office Nationwide

  • Reported By:
    Jamie Evans — canal winchester Ohio USA
  • Submitted:
    Fri, March 24, 2017
  • Updated:
    Tue, May 16, 2017
  • netspend
    Nationwide
    USA
  • Phone:
    18663877363
  • Category:

 My card company that i had my ssdi back payments direct deposited on to was a netspend card. unfortunetly on 3/22/2017 netspend said that they recieved a death certificate from the ssa( social security administration), and that they proceeded to close my account and send my money back to the us department of treasury. this was one of the numerous excuses they gave me after i had a social security agent listening in on the phone conversation and finally intoduced himself as an agent from houston texas office.the agent also informed me that they have not sent this information to netspend and that they should have verified the information. so, a fraudulent death certificate was sent to netspend and my money is no where to be found. the ssa also claims they have recieved no payments from netspend or any such thing. i have reported this to the better business bureau, the social security administration and now you. I believe netspend is frauding people and that any people who have netspend pre-paid cards should be aware of the scam they are allowing or taking place in. My next step is contacting an attorney and " 6 on your side" a news station in columbus ohio. hopefully this scam can be stopped!!!!!

 

 Jamie

Columbus, Ohio

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