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  • Report:  #387328

Complaint Review: Netspend Corperation

Netspend Corperation I got screwed!! Austin Texas

  • Reported By:
    Woodland Hills California
  • Submitted:
    Mon, November 03, 2008
  • Updated:
    Mon, November 03, 2008
  • Netspend Corperation
    http://www.netspend.com
    Austin, Texas
    U.S.A.
  • Phone:
  • Category:

ok here is my problem. I have noticed 3 pending transactions that should have been cleared by now. Now i know to rules on transaction over $100 and this is just rediculous.

Here is the actual data from my account

Pending Transactions*
Description Amount
VONS Store 2225 WEST HILLS CA US with Card ************9282 -$108.86
VONS Store 2225 WEST HILLS CA US with Card ************9282 -$127.44
The Upper Deck Co. - Carlsbad CA US with Card ************9282 -$108.23
VONS Store 2225 WEST HILLS CA US with Card ************9282 -$117.75

the first one already posted

The last 3 are over 2 weeks old. I am going to call them tomorrow morning and tell them if they dont remove the hold, which they can do by the way, I will be contacting my lawyer and having them force them to remove them. Also the upperdeck transaction, I called Upper Deck about it and they have no record of it happening. Now there was another one on my account, from Las Veges and they said that one is cleared and fine.

Rloewen
Woodland Hills, California
U.S.A.

1 Updates & Rebuttals


Rloewen

Woodland Hills,
California,
U.S.A.

Netspend Fixed the problem

#2Author of original report

Mon, November 03, 2008

Ok, i am still on the phone after a short wait from netspend and it turns out that the vendors i ordered from, accidentally double charged my card, however, since i let netspend know of the amounts being already collected, they are now reversing the charges and returning my money to me. I will say i did get a bit of a run around but the CSR named Dan was very helpful and got everything straightened out.

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