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Netspend Corporation Netspend Visa/Mastercard Ripoff,total scam, fraud, dirtbags Austin, Texas
purchased one of their cards, loaded it, went to activate the card online, no good, so I called to activate the card, no good with an excuse and the customer service Rep laughing at me when I mentioned that i will be contacting the attorney General in my state and the BBB and the Federal Reserve Bank. the excuse I got was and I quote, you are not eligible for an account. This is a prepaid card service, how am i not eligible for an account!!! they told me they will return my money, but 3 weeks from now, oh heck no, you want the money up front you need to return it in less then a week!!!! I filed with the attorney general and the BBB and the FRB today and we will see who is laughing at whom!!!
1 Updates & Rebuttals
NetSpend Corporation
Austin,Texas,
United States of America
NetSpend
#2UPDATE Employee
Tue, March 05, 2013
We apologize for the problems you have experienced with our service.
We would like to look into why you could not activate your card and request that you send your information to feedback@netspend.com.
Thank you,
NetSpend