Netspend I received an Social Security deposit of 735.00 in March of 2016, but then was waylaid for several months, at which time Netspend somehow switch my account info. with someone else's account. I was told that myPin number, which accessed the account, was UNDER SOMEONE ELSE'S NAME...? This information was followed by the fact that when I had given them the specifics regarding my identity, they said I did have an account. However, I owed them: 9. (+) dollars. When I called to complain and ask that the matter be corrected, I received no help. Netspend (Nationwide) Nationwide
In March 2016, the Social Security Administration forwarded a Direct Deposit of 735.00 to Netspend subsequent to my being waylaid for several months. Once I was able to visit the SSA office I was informed of the deposit and when I contacted Netspend, they told me that the Pin # I used to gain access to the account, was not under my name. And, when I did give them my name so to verify who I am, they were able to pull up an account under my name where it indicated that I owed them 9.(+) dollars. They did nothing to correct the matter. I'd really like to begin or be part of a Class Action Lawsuit against Netspend.
1 Updates & Rebuttals
NetSpend Corporation
Austin,Texas,
USA
NetSpend
#2UPDATE Employee
Mon, January 16, 2017
We regret to hear of the problems you have experienced with your direct deposit. We would appreciate the opportunity to assist you and request that you email us at social@netspend.com. We will get back to you as soon as possible.
Thank you,
Netspend