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  • Report:  #832043

Complaint Review: netspend/metabank

netspend/metabank netspend anywhere mastercard metabank mastercard international incorporated "NetSpend" is on your side should read "NotSpend" behind you austin, Texas

  • Reported By:
    cherie — benbrook Texas United States of America
  • Submitted:
    Wed, February 01, 2012
  • Updated:
    Wed, March 13, 2013

Family member put $100 on my netspend mastercard . I purchased $20 worth of gas and now I'm declined for $5 purchase! No fear of lost or stolen cash - its not lost netspend - metabank member FDIC has it and I reckon that would be their idea of an online budgeting tool to take charge of spending habits and pay bills on time. 

2 Updates & Rebuttals


chickpainter

Austin,
Texas,
United States of America

Gas purchase

#3Consumer Comment

Wed, March 13, 2013

Netspend has a stupid policy about gas purchases if uses at the pump.

My friend found out the hard way but she was refunded all but what
she actually spent on the gas. They should do the same for you. I always
go inside to buy gas and I haven't had a problem.


kkym

florissant,
Missouri,
United States of America

Hold

#3Consumer Suggestion

Sun, May 13, 2012

If you paid for gas at the pump there will be a hold placed on the card. The cardholder is informed that their balance should be at least $75-$100 when paying at the pump for gas. 

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