Network Agenda Unauthorized charge on credit card of $9.95 St George Utah
I was charged by this company on my credit card. I wrote a letter to this company and did not get any response. I have no idea who they are or why I was charged. According to the web site they are a grant search company which I would not have had any use for.
Cheryl
Naples, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Mon, December 03, 2007
My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right.
Unfortunately I was unable to locate an account for Cheryl. Cheryl, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to then end of the trial period or anytime thereafter.
This is the customer service number for Network Agenda 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time.
If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.
My cell number is 435-773-1795. My email address is ryanr@wskc.org.
Sincerely,
Ryan R.