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  • Report:  #455647

Complaint Review: Network Agenda

Network Agenda Unauthorized credit card charges, I never gave them my acct. number. Salt Lake City Utah

  • Reported By:
    Satellite Beach Florida
  • Submitted:
    Wed, May 27, 2009
  • Updated:
    Wed, June 17, 2009

I opened my credit card statement and found 2 charges for $9.95 billed by Networkagenda.com, I have never contacted these people, although I did fall for the ploy and paid them for mos. service that I never used. I have notified the credit card company, any further charges will be disputed and turned over to the Fl. Atty. General. Terry, Satellite Beach, Florida

Terry
Satellite Beach, Florida
U.S.A.

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1 Updates & Rebuttals


Customer Service Administrator

St. George,
Utah,
U.S.A.

Resolution offer

#2UPDATE Employee

Wed, June 17, 2009

Good day Terry,

We handle some parts of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and we would like the opportunity to make it right.

Terry, this is the customer service number for Network Agenda 1-800-418-9320, they are available Monday Friday 10 am 7 pm Eastern Time.

If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.

My cell number is 435-773-1795. My email address is customerservice@cshelp.org

Sincerely,
Online Customer Service

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