Complaint Review: Networkagenda.com

I received my bank statment and relized that a charge was on my account i did not make.. I attempted to contact the company and the told me the charge was authorized and charged my account. I don't even know who they are. I had to cancel my credit card and file a police report and a report with the bank... I looked up networkagenda.com on the web and found that others have filed against them... Why then does this keep happining? If its been reported by others then i want an answer of why the have not been shut down and I WANT my money back!!!!!!!!

Elizabeth
Anchorage, Alaska
U.S.A.