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  • Report:  #297357

Complaint Review: Networkagenda.com

Networkagenda.com I did not authorized networkagenda to debit my account but when I went to the bank they have debited the account for $9.95 unauthorized Internet

  • Reported By:
    Macon Georgia
  • Submitted:
    Sat, January 05, 2008
  • Updated:
    Sat, February 09, 2008
  • Networkagenda.com
    networkagenda.com
    Internet
    U.S.A.
  • Phone:
  • Category:

I am very upset! I just discovered that Networkagenda.com has been fraudulently billing my account for $9.95 in addition to 5.95 for Grant search Assistance. I have not received anything from this company and I have not been able to get in touch with anyone.

I would like to have some help in retrieving my money, cancelling this false account and see to it that this company is punished.

Charles
Macon, Georgia
U.S.A.

4 Updates & Rebuttals


Ryan

St. George,
Utah,
U.S.A.

Resolution Offer

#5UPDATE Employee

Sat, February 09, 2008

My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right.

Unfortunately I was unable to locate an account for Charles. Charles, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to then end of the trial period or anytime thereafter.

This is the customer service number for Network Agenda 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time.

If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.

My cell number is 435-773-1795. My email address is ryanr@wskc.org.

Sincerely,

Ryan R.


Ryan

St. George,
Utah,
U.S.A.

Resolution Offer

#5UPDATE Employee

Sat, February 09, 2008

My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right.

Unfortunately I was unable to locate an account for Charles. Charles, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to then end of the trial period or anytime thereafter.

This is the customer service number for Network Agenda 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time.

If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.

My cell number is 435-773-1795. My email address is ryanr@wskc.org.

Sincerely,

Ryan R.


Ryan

St. George,
Utah,
U.S.A.

Resolution Offer

#5UPDATE Employee

Sat, February 09, 2008

My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right.

Unfortunately I was unable to locate an account for Charles. Charles, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to then end of the trial period or anytime thereafter.

This is the customer service number for Network Agenda 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time.

If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.

My cell number is 435-773-1795. My email address is ryanr@wskc.org.

Sincerely,

Ryan R.


Ryan

St. George,
Utah,
U.S.A.

Resolution Offer

#5UPDATE Employee

Sat, February 09, 2008

My name is Ryan; Raven Media handles some aspects of customer service for Network Agenda. If you are at this site then it is probably because we failed you somewhere in the customer service process and I would like the opportunity to make it right.

Unfortunately I was unable to locate an account for Charles. Charles, Network Agenda is a bonus program that would have accompanied an order that you may have placed for a free informational CD. You had a free trial period, if you did not wish to continue the program you simply needed to contact Network Agenda's customer service department and express a desire to cancel prior to then end of the trial period or anytime thereafter.

This is the customer service number for Network Agenda 1-800-418-9320, they are available Monday - Friday 9 am - 9 pm Eastern Time.

If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.

My cell number is 435-773-1795. My email address is ryanr@wskc.org.

Sincerely,

Ryan R.

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