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  • Report:  #1387013

Complaint Review: Networx

Networx This company charged me for a lead that was a direct competitor. I even provided them a picture of his website page. I was denied a refund on the lead. They also charged me for a lead in a field that I do not do work in. Nationwide

  • Reported By:
    Mark — Austin Texas USA
  • Submitted:
    Thu, July 20, 2017
  • Updated:
    Thu, July 20, 2017

This company charged me for a lead that was a direct competitor. I even provided them a picture of his website page. I was denied a refund on the lead. They also charged me for a lead in a field that I do not do work in. When signing up I told them that we only did wood fence installations, they sent me a lead for a wrought iron fence we don't do that type of fence but I was denied a refund saying that it was in the field of fencing so therefore I would be charged.

I have tried multiple times to contact the company. After waiting on hold for more than 10 minutes to speak to someone I was told that I have a case manager and they transferred me to this person who never answers the phone, I wait on hold for so long but the default goes to a voicemail system. I leave my information contact number and still I'm not given a call back. I have asked to be taken off of the list that I no longer wish to do business with this company at all yet I still get leads. I have an account with four other lead providing companies but this one is by far the worst one I have ever worked with. You would be wise not to go with this company.

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