Complaint Review: NetZero Internet Service Provider

I have tried to cancel my service for over 6 mos.  Whenever I call their toll free #, I'm transferred from one dept. to another & usually speak to reps that do not speak fluent English.  I get the feeling they're reading from a script.

Every month, they bill my chk account.  I have tried stopping the debit, but they just change the dates that they run the debit through.  I am at the point now to filing charges on them.  My bank refuses to return the debit, once it's cleared my account.  I am thoroughly fed up with them!!