NetZero rip-off! Here's who to call for help... Woodland Hills California
I found the contact information for the corporate offices via an SEC filing. You CAN get a person, in the form of an operator who was actually very nice and apologetic regarding my bad service.
The information is as follows:
United Online, Inc.
21301 Burbank Boulevard
Woodland Hills, California 91367
Telephone: (818) 287-3000
Nancy
Wilmington, Ohio
U.S.A.