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NetZero service didn't work, real headache closing netzero account Internet
The speed was too slow, although it was labelled as "high speed dial-up". My old PC may have have contributed to that, but I never used it except for reading my email, via the webmail website. I no longer use the old PC at all.
The real kicker came whan I tried to cancel my service. I stated right off that I was no longer using the PC. Yet the service rep kept discussing upgrading. After repeating several times I just wanted to close the account, the rep asked if he could put me on hold for 90 seconds and I repeated once again I just want to close the account. He said "just give me a minute" and I said ok. When he comes back he informed me they were closing the account, but would keep providing the Norton Anti-virus software and bill-me $10.95 a month. I started another "let me make myself clear" statement, then figured "what's the use" and hung up. I cancelled the credit card and disputed their last monthly invoice that had today's date. Never again.