Complaint Review: Netzero

I called Netzero five times over a period of a few days, and never got through to anyone. I would wait for a few minutes and then hang up. After a lot of trials I fixed the problem myself. I got billed (900#) for C$45 total for "tech support". Netzero when contacted, refused to reverse the charges except the last one.
Beware, when you are waiting online for Netzero tech support, you will be charged!

David
Mississauga, Ontario
Canada